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Shipping & Returns

Welcome to the online store!
1. Our standard EMS delivery. Delivery in 6-8 days.
2. Make sure you pay the shipping address in front of the column, please leave your phone number for contact. Please enter a valid e-mail address and check your e-mail for any updates you have purchased.
3. Package travel time usually takes 6-8 days, depending on destination, holiday and other outside controls. If there is a delay, you need to be more patient.
4. Shipping Policy:
We provide free worldwide courier services with online tracking numbers and required delivery signatures. The order can be tracked:
EMS Website: http://www.ems.com.cn/
By visiting this site to find your country, enter your number, you can check the progress.
Please contact us.
By using our site, you agree to our terms and conditions of use and our retention policy. Before you buy anything, so read everything carefully. We will not be held responsible for any misrepresentation of customer liability for our website! Thank you for your understanding.

Transport
We usually ship the ordered product within the first 24 to 71 hours of the stock. Please note that our stock is constantly changing and can not guarantee that all of our products are in stock at the time of purchase. If your order has been sold out, we will contact you by email now and enter a valid email address to contact them. If your product is out of stock, it will take 2-3 days for us to process your order.

All of our products use EMS, USPS, DHL and TNT. We'll then send your order and you'll receive a tracking number and tracking method so you can track the status of your order.

Foreign exchange policy and refund
The reasons for accepting exchanges are as follows: We have sent you the wrong order for the item (s). Product (s) are broken. We receive your package within 24 hours, please contact us. We will help you back.

The product has / is not the correct size, in that case if we get the back of the product is the correct size and we will send it back to you in the same item. If not, please note that you must ship your item back to our warehouse at your expense.

To continue the project, re-organize the project or new scale. We will recognize you $ 35 shipping for you and your new project. Please do not you have your own items back to our warehouse.

Refund Policy
If you have a wrong item, please contact us within 24-48 hours and you receive the package. We will help you back. Additional shipping (return and reload) will be the responsibility of the customer. If you do not like the product, the customer will pay shipping and shipping costs from our warehouse.

We ask you. Do not just use "send shelf" when shipping. You must install a standalone external box rhythm. If you have questions, please contact us at (address can not accept returns).

The return address will be sent to you, but please do not hesitate to contact us. The restaurant has the right to check the profitability of the item to determine if it has worn, used or modified. If the refund is not in a resaleable condition, the refund will be charged to your credit card and the shipping fee will be refunded to the customer. Buyers pay shipping charges for large products to return the store and shipping will be added to all exchanges. We will charge, the purchase cost of the sum of 30%. Credit cards for reimbursement shipments will be returned immediately.

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